FAQ

How do I place an order from Ratnaz?
Ordering from Ratnaz is easy! Simply browse our collection, add your favorite items to your cart, proceed to checkout, and follow the prompts to complete your purchase securely.

What are the modes of Payments that you offer?
We have 4 modes of payment at the moment - Cash on Delivery, Card on Delivery, Net banking and debit/ credit Card payment. The cash on delivery and card on delivery option is available at select locations only.

How can I contact Ratnaz team?
We're here to answer any query you might have. You can reach us at assistance@ratnaz.com

How can I track my order?
Once your order is shipped, you'll receive a shipping confirmation email with a tracking number. You can use this number to track your package on our website or through the carrier's website. We ship orders within 24 hours of order placement.